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Date Posted: 09/14/2023
Full Time
Salary: $33,000 - $44,000
Reports to: Lead Technician
Location: Raleigh, NC
Job Code: TEC
FSLA Status: Salary - Non-Exempt
The Lawn Care Technician is responsible for providing professional lawn care services to residential and/or commercial customers. This includes applications of fertilizer, lime, weed, insect, disease, grub, mole & mosquito control, aeration, and aeration & seeding. Completing lawn analysis consisting of measuring the turf areas, identifying lawn problems, pricing, and presenting to the customer will be required occasionally. The technician will occasionally be called to the lawn to service in between applications when issues arise. This position is our customers' front-line contact and communication between the customer and the office is critical. This is a full-time position that reports to the Lead Technician.
The technician must be able to work with minimal supervision and conduct all work in a safe manner per company systems & processes. The technician must learn and become thoroughly familiar with all aspects of lawn care. This includes but is not limited to safe handling, proper mixing, transportation, and proper application of materials. Proper operation and general maintenance of all equipment. Interact with customers while maintaining a professional demeanor. Obtain knowledge of applications and products used, understand and be able to explain their use. Correctly analyze, diagnose, and treat problems arising from disease, insects, improper care, etc. Understand the process for first aid in the event of an accident or product spill. Complete assigned daily work, associated paperwork, and administrative requirements related to the position.
The technician must be physically able to perform the following: Frequently stand, walk, crouch, and kneel on narrow, slippery, sloped, or uneven landscape surfaces and/or terrain. Able to bend to pick up or move objects. Walk for long distances on these surfaces. (Reasonable accommodation may be made to enable an individual with disabilities to perform the functions of the position on a case-by-case basis.)
Requirements for this position include:
· Reliable transportation
· Valid driver’s license with 3+ years clean driving record
· Have a clean criminal record
· Minimum of a high school diploma or GED
· Legal documentation to verify employment eligibility
· Clear verbal and written communication skills
· Able to work 8-10 hours per day
· Ability to lift and carry up to 50 pounds (8-10 hours per day)
· Ability to work in various weather conditions
· Work 50+ hours per week and some Saturdays during peak seasons
· Adhere to company policies which can be found in the employee handbook (i.e., drug, alcohol, tobacco, cell phone, attendance, etc.)
· Self-motivated and will initiate action when needed
· Requires minimum supervision, but knows when to ask for assistance
· Accepts feedback from fellow team members
· Project a professional appearance per employee handbook (ex: shirt always tucked in)
· Be respectful of fellow employees, customers, and the company
· Be punctual: Be where you need to be, when you need to be there (ex: be at work, dressed in uniform and ready to perform tasks by 6:45 daily)
· Work in a team environment by providing encouragement, aid and support to team members
· Interact with customers communicating effectively and answer questions
· Follow company systems and processes
· Contributes to the development and implementation of company systems and processes.
· Learn all necessary facets of the position
· Able to correctly analyze, diagnose, and treat issues relating to fertilization, weed, pest and insect control issues
· Be appropriately certified and licensed by local, state and federal agencies
· Able to demonstrate technical knowledge including but not limited to plant ID, turf ID, insect and disease ID and diagnosis, equipment calibration, cultural practices and schedules, pesticide and chemical application.
· Organizational skills to manage daily activities, coordinate equipment & materials needed.
· Load, mix and prepare dry & liquid products for application
· Apply fertilizer, lime, weed, insect, disease, grub, mole & mosquito control
· Aerate and seed lawns
· Correctly measure, present and sell lawn inspections
· Contact leads and effectively and offer service
· Safely operate company equipment: trucks, backpack sprayers, hose reels, spreaders, motorized equipment, etc.
· Demonstrate correct use of PPE (Personal Protective Equipment) and handling materials in a safe manner
· Perform all daily preventative maintenance (PM) on company equipment
· Follow company policies and procedures as outlined in the employee handbook and/or other company documents
· Able to read maps and follow clear directions
· Follow safety standards pertaining to job responsibilities
· Communicate with supervisor to ensure inventory of materials is adequate
· Follow processes always keeping a clean vehicle
· Able to fill out and process all necessary job paperwork, invoices, and daily production reports, etc.
· Consistently record daily in and out times through the time clock
· Complete assigned route (assigned daily work)
· Tag equipment for repairs needed and inform direct supervisor
· Ensures all accidents/incidents are properly documented and reported immediately
The examples of functions listed in this job description are representative, but not necessarily exhaustive of any one position in this job classification. Management may assign other functions not listed here if such duties are a logical assignment for the position.